Frequently Asked Questions

1. How do I order something?
2. What payment methods do you accept?
3. What do you charge for shipping and handling?
4. Do you ship internationally?
5.  When will you have <insert character's name here>?
6. Are there restrictions on what you draw?

If you don't see the answer to your question here, please e-mail me at jochan@chibitown.com

1. How do I order something?

Seeing as how I am a poor little self-taught web designer with a simple little site, there are a few things I can't really have.  Like an automatic shopping cart, for instance.  Please bear with my primitive "e-mail me your order" system.

So, to order, please list the items (a chibi of yourself, custom choker, etc.) you would like in an e-mail to jochan@chibitown.com.  I will write you back with the grand total and the shipping charges for that order.

One final note: If you are under 18, PLEASE get your parents' permission before ordering :-)

2. What payment methods do you accept?

Paypal is my preferred payment method.  Paypal payments can be sent to payments@chibitown.com (I am Paypal verified).  If you would prefer to send a check or money order, please let me know, and I will provide the information you need.

3. What do you charge for shipping and handling?

As most of my items are lightweight, I prefer to ship by standard 1st class US mail to save you money.  I never charge more than the cost of postage and supplies – no extra "handling" charges here!  For most shipments of smaller items, shipping is only $1 - $2.  I also always do my best to insure your items arrive in the exact state they left – undamaged.

Drawings can be scanned at high resolution and e-mailed to you at no charge.

For larger and heavier shipments that are unable to be shipped by standard US mail, I prefer to use Priority Mail.

If there is another shipping method you would prefer I use (including UPS, FedEx, Express Mail, etc.), or if you would like insurance or another special feature, just let me know, and I should be able to accommodate you.

4. Do you ship internationally?

Yes, I do.  Please just remember that the shipping charges will be greater for obvious reasons.

5.  When will you have <insert character's name here>?

Characters are added based on what I want to draw, what I have to time to draw, and what is requested the most for me to draw. I have a list of requested characters that I am currently (very slowly) working through.  However, the more votes a particular character gets, the more quickly it'll get bumped to the head of the line.

6. Are there restrictions on what you draw?

Yes. I do not draw "ecchi," "hentai," or nude pictures.  Please don't request them.  I like this to be a family-friendly site as well, so please don't request chibis from "R-rated"/ultra-violent type anime. I reserve the right to refuse or accept requests completely at my own discretion. Thank you for your understanding.